Telephone Market Research Surveys

Shorecloud are experts in market research and our outbound telephone surveys are supported by our well trained interviewers using Shorecloud’s state of the art Customer Engagement or Call Center resources.

Telephone Market Research surveys provide cost effective, quality and quick turn around of results that will gather the vital information you need to understand your customers and gain an advantage over your competitors in very timely manner.

We create online marketing research surveys collaboratively and in partnership with our clients.

Our in-house market research experts and survey designers expertly plan, develop and implement extensive range of insight-generating online surveys that provide the basis for sound decision-making.

Some features include:

  • Real-time monitoring of fieldwork progress and data collection
  • Real-time Reporting
  • Real-time Dashboards
  • Real-time Survey Quality Control and Error Checking
  • Complex Logic Capabilities

We offer the following Customized Online Marketing Research Survey Services:

  • Customer Satisfaction Surveys
  • Employee Surveys
  • Pre-event Idea Generator Surveys
  • Post-event Evaluation Surveys
  • Post-sales Experience Surveys
  • New Product Surveys
  • New Service Surveys
  • Awareness, Trial and Usage (ATU)
  • Longitudinal Attitude Surveys
  • Promotional or Advertising Theme and Concept Studies
  • Communication Effectiveness Surveys

Examples of outbound Telephone Surveys conducted amongst global industries include:

  • Pharmaceuticals
  • Health care
  • Business Consulting
  • Fast Moving Consumer Goods (FMCG)
  • Financial Services
  • Software
  • Technology
  • Telecommunications
  • Cargo Handling
  • Automotive
  • Real Estate

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